Terms and conditions

Please read our below Terms and Conditions (“Terms”) fully before the use of the website www.bananahearts.com (“Website”). Should you not accept any of our Terms, please discontinue using our Website. Should you continue using it, it qualifies as your acceptance of these Terms. This Website belongs to and is managed by Madeira Banana Hearts (“MBH”, “We” or “Us”).

1. USE OF WEBSITE

You can use our Website for private purposes and in accordance with these Terms. You may print and download material from our Website provided that you do not modify or reproduce any content without our prior written consent.

2. SITE UPTIME

We take all reasonable measures to ensure that the Website is operational all the time, every day. However, occasionally technical issues may result in downtime. We exclude our liability if the Website is unavailable at any time.

3. GENERAL OBLIGATIONS OF USE

3.1 When using our Website you shall not send from the Website any material:

3.1.1 for which you have not obtained all necessary consent.

3.1.2 that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to a civil liability, or otherwise is contrary to the laws.

3.1.3 which is harmful in nature, including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

3.2 When visiting our Website you may find links to third-party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on the Website you do so at your own risk.

3.3 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

3.3.1 you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing.

3.3.2 you do not misrepresent your relationship with our Website. 

3.3.3 the website from which you linked to our Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

4. INTELLECTUAL PROPERTY RIGHTS

The contents of this Website is the exclusive property of MBH: texts, images or any other information that does not come from third parties. Thus, such content is protected by the copyright code and We reserve the right to make changes to such content.

5. CANCELLATION OF ORDERS

The customer (“Customer”) can cancel his/her order only if he/she has not yet paid the countervalue of the product. 

6. RETURNS / EXCHANGES

If a Customer intends to return one or more products purchased, it is possible to do so within 15 days from the receipt of the product, provided that the products are intact, sealed, complete and in the original packaging, which must not be damaged, altered or tampered with. The Customer must ensure that the returned items arrive at our office within 30 days of delivery, with a copy of the invoice.

It is only possible to return a package in its entirety. If the Customer wishes to return a product belonging to a package, he/she must return all the products that make up the same package. In addition, the return of products with an expiry date of less than one month will not be accepted.

7. DISCLAIMER

7.1 We take all reasonable measures to make sure that the information on the Website is up to date and accurate, however, we do not guarantee that all material is accurate and or up to date.

7.2 All material contained on the Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

7.3 The information on the Website represents the opinion of the author, and is for general information purposes only. It is not intended as a diagnosis, treatment cure or prevention of any illness, disease, nor is it a substitute for professional medical advice. Please seek the advice of your doctor or other healthcare practitioner for any advice on a medical condition you may be experiencing. 

8. EXCLUSION OF LIABILITY

8.1 We do not accept liability for any loss or damage that you suffer as a result of using this website.

8.2 Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the respective laws. 

9. LAW & JURISDICTION

These Terms of use are governed by the laws of Portugal.